NATIONAL GUIDANCE ON FIRE SAFETY IN FLATS — FINALLY

For the first time ever, UK landlords have national guidance on fire safety in blocks of flats.

The free document, entitled Fire Safety in Purpose Built Blocks of Flats and downloadable from www.local.gov.uk/fire-safety-guidance, was developed by eight organisations including the Association of Residential Managing Agents (ARMA) and published by the Local Government Group.

The trigger for the publication was worried and sometimes confused landlords who, largely under the auspices of ARMA, have long requested guidance on preventing fires from happening in their properties and protecting residents when they do. Until now, there have been a wide variety of fire risk assessments in operation with excessive action been taken in some blocks — and none at all in others.

The 192 pages give guidance on topics such as ’stay put’ policies, alarm systems, requirements of a fire risk assessment and the law relating to fire safety in communal blocks. In addition, the document provides many case studies that focus on common issues found in flats with suggested fire safety solutions.

For ARMA’s chairman Peter Dening the importance of the guidance cannot be overstated. “We have pushed long and hard for some national guidance and we hope this document finally provides specific and practical advice. As an indication of the significance and demand for this guidance in the leasehold sector, ARMA devised a training course in anticipation of its publication – it sold out within days.”

It is a legal requirement to carry out fire risk assessments and establish a fire policy in communal areas of blocks of flats, and the responsibility falls to whoever has ultimate control of the management of the building: typically, the landlord, freeholder or residents management company.

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CALLING ALL LETTING AGENTS

Are you sure the properties you manage are safe and on the right side of the law? Are you up to date on the latest gas and electrical safety legislation? Are you giving your landlord clients and their tenants the best possible protection?

Since 1996, gas-elec has been providing agents across Britain with a one-stop-shop solution to mandatory gas and electrical inspections. In one visit, a single multi-skilled engineer carries out two inspections and issues one report at the end from an online bespoke system.

In addition, we offer sophisticated service and home maintenance plans for rented properties, whether managed or not, comprising products such as: landlord protection plan, which includes a boiler service and gas and electrical equipment safety inspections for around £3 a week; carbon monoxide safety reports; a property services protection plan; remedial work such as a boiler replacement or kitchen wiring; energy performance certificates; highly competitive landlord and homeowner insurance; solar panels; fire risk safety assessment; a 24/7 emergency call-out service; a handyman service for landlords; online certificates; annual reminders of properties’ gas and electrical inspection due dates; and probably the UK’s best boiler breakdown cover – for 40p a day.

In short, we know exactly how much work is involved in the professional management of a property’s services: join forces with us, and you’ll feel the pressure melt away.

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UPDATE TO ELECTRICAL WIRING REGULATIONS

The UK standard for low voltage electrical installations is about to change – for the better.
The amended BS 7671 comes into force on 1 January 2012, and includes several changes to the regulations that werefirst drawn up 130 years ago.
Of these, the most dramatic is arguably the introduction of the Electrical Installation Condition Report. The new document replaces the existing Periodic Inspection Report and it is hoped that its simpler coding will make it easier for customers to understand test reports and, if necessary, upon them. The current report was effectively designed with solely electricians in mind.
The new codes are:
C1: danger present and immediate remedial action required.
C2: potentially dangerous and urgent remedial action required.
C3: improvement required.
In short, a C1 or C2 recording means an installation is unsatisfactory and doesn’t comply with BS 7671.
Other changes to the regulations include the protection of cables concealed in walls, operating or maintenance gangways and restricted areas such as switchgear rooms.

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Calling all DIY experts

Are you a DIY-enthusiast? Can you do clever things like dismantle a cupboard in preparation for pipework?

If the answer to those questions is ‘yes’, you could join us as a g-fix franchisee and, in time, earn an income of £55,000. And, best of all, be your own boss while doing so.

And there has never been a better time to join gas-elec, the UK’s first combined safety inspection company which celebrates its 15th birthday this month — and year-on- year growth for those 15 years.

First, because 90% of franchises are profitable – only 4% of non-franchise businesses are around after ten years.

And second, because even among franchisors, gas-elec is a particularly safe bet. Private residential lettings, our core market, is growing at a phenomenal rate: already 14% of the housing market it is estimated that by 2026, rented properties, including social housing, will account for 50% of British homes.

Which means, in turn, that some ten million properties across the country will require annual safety inspections and people like you to help gas-elec’s engineers carry them out, working as a team to ensure that people’s homes are safe and well maintained. And as you build up your client base, you can recommend your gas-elec colleagues who will, of course, also be recommending you. Together you will provide our customers an all-round service.

Although you’ll need to be a competent handyman before joining us, we will spend two weeks training you in electrical safety awareness, customer service, health and safety and our bespoke job booking system.

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Shave 25% off your gas bills

Here’s a shocking fact from Age UK: some 200 people will die every day this month because they can’t afford to heat their homes.

But there is one cheap and simple way to tackle cold housing and keep the spiralling costs of energy at bay: a small gas-elec device called g-save.

It won Good Housekeeping’s green living award in 2009, and can shave up to 25% off gas bills.

The g-save is a small device that wires into your central heating (must be a fully pumped heating system) to optimise the amount of fuel the boiler uses. Often there’s a time lag between the thermostat signalling the need for heat and the system registering the temperature has been reached, resulting in overheating and wasted energy.

It has two timers, usually connected to the room thermostat and hot water cylinder thermostat. They monitor the heat already circulating in the system to ensure the boiler fires only when necessary.

Price: £99 (incl VAT and p+p) unfitted.

For more information, visit www.gas-elec.co.uk or call 0800 587 9999

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Boiler engineers who don’t pass the test

How do you know if the boiler service you’ve paid for has been carried out properly?

In a recent investigation, consumer group Which? revealed that boiler engineers across the country do not always carry out a proper service — with some recommending unnecessary and costly repairs and others failing to make even the basic inspections.

Unfortunately, the investigation’s findings haven’t come as a surprise to gas-elec. Just the other week one of our engineers had a call out for a broken Alpha boiler. The customer was an elderly lady living on her own, and she told our man that an engineer had wanted to charge her hundreds of pounds to change her defunct printed circuit board. Prior to that, two other engineers had recommended she change her boiler altogether.

The actual problem? A worn out micro-switch which simply needed to be turned to 180 degrees for the boiler to work. Since that visit – which cost the lady just £45 — the gas-elec engineer has returned for a gas check and found everything working perfectly.

Do you have any dodgy engineer horror stories? If so, please contact the editor at: karen.glaser@gas-elec.co.uk

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Gas Safety Advice! Don’t get caught out this Christmas!

Spotting when the gas appliances / installation in a property are not safe is not easy for the untrained eye. But lack of maintenance, botched DIY jobs, or cowboy tradesmen may mean your home could cost you dearly.

After speaking to a number of qualified safety engineers, we’ve compiled a list of some of the gas ‘horrors’ to watch out for. These are warning signals that all may not be well. Some are obvious, others less so. But remember, says gas-elec, the absence of these does not necessarily mean the property is safe.

Things to watch out for:

Heating
• Leaky radiators
• Stains on the pipe work
• Rust
• Freshly painted radiators – these may have been painted to disguise problems such as those listed above. The absence of signs does not mean they have not been there or that they are safe
• Boilers – how old is the boiler (Gas Boiler Service, Servicing UK) and when was it last serviced?
• Are there lots of portable heaters? These may indicate that the heating system is not sufficient or working properly
• Does the heating work? Ask them to turn it on to check if necessary
• Does the building feel warm enough?
• How old is the central heating system? If it’s older than 12 years, it may be uneconomic to run, or may soon need updating/replacing
• When was the last time the radiators were flushed out?
• Check the radiators for air bubbles or sludge – just put your hand to check the heat goes all the way up

Gas Fires
• Black marks round the fires (gas-elec group Common Hazards)
• Staining on the wall next to the appliance
• Again remember vendors redecorate to disguise problems. So a clean wall does not always mean a safe appliance
• Does the vendor have cats or dogs? If so, the hairs get into the gas fires and they should be serviced more regularly
• Flames with yellow flames could be, although not necessarily, dangerous. It takes an expert to know

General
• A smell of gas!!

It may require calling in a qualified gas engineer (Gas Safety Inspection) to do some remedial work (Central Heating Boiler Replacement | Domestic Remedial Work ) in order to bring the property up today’s safety standards.

Q: You smell gas: What do you do?

a) Don’t turn on any or all the lights/ appliances?
b) Open the windows?
c) Call the National Grid immediately?
d) Turn off the gas supply at the mains?

All of them! The number to call is 0800 111 999

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Flues in voids – Inspection Hatches

This time next year we will be days away from a big deadline: the inspection hatch deadline.

In short, both the Health and Safety Executive and the Gas Safe Register have issued regulations stating that any building  with boiler flues that cannot be inspected because they are concealed behind walls or ceilings must have an inspection hatch fitted by 31 December 2012. Thereafter, we’re talking a condemned boiler. And, most seriously, people who are at potential risk of carbon monoxide poisoning.

If a flue hasn’t been installed correctly it can easily leak. And in combination with a malfunctioning boiler, leaky flues produce colourless, odourless and tasteless carbon monoxide.

The impending regulations mean that there are now many new inspection hatches on the market. But while all models will presumably have been tested, not all have been approved which means that fire and smoke can potentially escape through them.

Gas-elec’s inspection hatches are fitted with a smoke and heat seal, have been fire-rated to in excess of one hour by Trenton Fire BS 476 part 22 and come with a lock that blots with a specially designed square key. The doors and frames are fashioned from 1.2mm steel and have a 25 mm wide frame finished in white polyester powder coat. And the doors are further insulated with two layers of 30mm-foilbacked mineral insulation and 15mm fireboard fixed into secondary steel picture frame sealed with fire-rated mastic.

This is the kind of precision engineering required for you to install an inspection hatch with complete peace of mind.

Gas-elec hatches are £79 to buy, and £150 to supply and fit. It might be a reluctant purchase, but it could be the best money you ever spend.

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Save On Heating This Christmas and New Year

With the cold weather you’ll want to Save On Heating this winter. Your central heating is probably switched on – it’s important to make sure that all of your gas appliances are working safely and correctly.

From current research* we know that there is low gas safety awareness gas safety awareness amongst the over 65s:

• They are less likely to know there is a gas registration scheme (Gas Safe Register) and that it is important to make proper checks to ensure that the engineer is registered
• They are less aware of the symptoms of CO and are therefore more vulnerable to the effects of CO poisoning
• They are vulnerable from a behaviour point of view – they may have a tendency to keep using old appliances, use them in the wrong way, or try to fix them themselves
• There may be financial constraints and they cannot always afford regular servicing or repairs
*Source: Gas Safe Register

In the right hands gas is safe, but badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide poisoning. CO is a poisonous gas. It has no taste, colour or smell and it can make you feel seriously ill.

If you are suffering from headaches, dizziness, nausea, breathlessness, collapse or loss of consciousness and you don’t know why, it might be a sign of CO poisoning and you should see a doctor immediately.

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