Boiler cover for landlords — for less than £3 a week

For less than £3 a week, you can ensure that you aren’t one of the landlords responsible for what could be a fatal CO incident. The gas-elec heat-care plan comprises an annual boiler service followed by full boiler breakdown cover for 12 months — for just £140 a year including taxes.

We also have a range of heat-care packages aimed specifically at landlords and agents such as Landlord Protection Plus which includes a boiler service and breakdown cover and gas and electrical safety inspections. And if you have multiple properties we can work out a deal specific to your needs.

Call 0800 587 999 for details.

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My radiator isn’t as hot as it should be, why?

My radiator isn’t as hot as it should be, why?
What can be done to solve the problem?

A cold radiator or a radiator with cold spots often indicates that the water is not flowing through the radiator as it should. This is almost always down to an installation issue and is very rarely due to a problem with the radiator itself.

This means that the issue should be easy to correct by following the step-by-step instructions detailed below.

1. Bleed the radiator

Firstly, you need to make sure the radiator has been “bled” properly. Bleeding a radiator means getting rid of any air that has accumulated at the top of radiator, using an air vent/bleed valve. Where air is present, there is no water, which means no heat.

Ideally radiators should be checked for air accumulation at least once a year. Bleed keys (vent keys) can be purchased from a plumbers’ merchant or home improvement store.

Bleeding a radiator is a simple process:
a) Ensure both valves at the bottom of the radiator are open;
b) Attach the bleed key (vent key) onto the bleed valve (air vent) at the top of the radiator;
c) Unscrew the air vent and have a cloth ready to catch minor drips;
d) Listen for the change in sound; you will hear a hissing noise at first (the sound of air escaping), then it will change to a steady squirt of water. At this point you can retighten the air vent.

Please note: On first filling a system it is air that is vented from a radiator. From then on the periodic venting required is actually releasing hydrogen that is the by-product of rusting in the system. If regular bleeding is continually required, then this is a strong indication that the system requires draining, cleaning and refilling incorporating a corrosion inhibitor to prevent further rust in accordance with BS5449 section five commissioning.

2. Check that the valves are open

Make sure the valve is fully open, to ensure water can flow into the radiator.

3. Is a “flow diverter” required?

Certain radiators need “flow diverters” that are fitted internally, to ensure that the water flows in the right direction around the radiator. A flow diverter is designed to ensure that all parts of the radiator get as hot as they should. If a flow diverter is required then it will be sent out with your radiator but occasionally installers do forget to put these in. Failure to install a flow diverter when it is required will almost always result in a radiator not performing properly.

4. Does your system need ‘balancing’?

Finally, if your radiator is still not hot all over, then you need to check whether your radiators need ‘balancing’. Your plumber or heating engineer should balance your system following installation or maintenance of your central heating system. Balancing is adjusting the flow of water through each radiator on a system so that all radiators are running at equal temperatures and take an equal amount of time to reach their operating temperature. Lack of balancing within a system is often the cause of cold spots on radiators, radiators failing to heat up properly, or radiators making noises. If your radiator is not heating up correctly then it is highly unlikely that the problem is caused by a manufacturing fault.

Please note: If you have paid a plumber or heating engineer to install your radiator(s), then unless there is a manufacturing fault with the radiator(s) (which is rare), then any newly installed radiators should function correctly before that person leaves your property. Your installer should also ensure that the performance of any existing radiators on the system has not deteriorated as a result of the work carried out. Problems are sometimes caused by installers failing to balance a system following maintenance but these checks should be included as standard as part of the service provided by them.

For more information on radiators including expertise and technical advice from a specialist, then contact Feature Radiators on 01274 567789, meet the team at their showroom in West Yorkshire or visit http://www.featureradiators.co.uk

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The rise and rise of the private rental sector

The average period for which a rental property is empty between lets is now just 2.7 weeks per year – down from four weeks, just two years ago, according to ARLA.
The association’s research also found that achieved rents have risen in the last six months and outperformed other investment classes consistently for the past two years.
“Three quarters of our members are reporting that demand for rental property is outstripping supply, and with rental returns currently at 5%, anyone thinking about investing in a property to rent could be well placed to in the coming months, ” said ARLA operations manager Ian Potter.
In fact, in a reversal of a time-honoured pattern, more householders moved from homes that they owned into rented accommodation in 2009-10 than vice versa. And it now seems that the growing private rental sector will account for one in five British households by 2015. If social housing is included, half of all householders in the UK could be living in rented accommodation within 15 years.
More demand leads to higher rents. Market researchers BDRC found in December that 45 percent of landlords had increased rents in 2011.
But, please note, with increased demand comes increased landlord responsibility with annual gas and electrical safety inspections arguably being top of the list.
In fact, last year gas-elec’s 120 nationwide franchisees carried out no fewer than 100,000 jobs.

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LANDLORDS — A NEW BOILER — NO CASH UPFRONT

Gas-elec this week launched an easy monthly payment boiler scheme with no cash upfront.
As Britain reels from a winter death rate twice as high as some of the world’s coldest countries, the recession-beating scheme could not have come at a better time.
Payment plans range from 12 to 60 months, and include an interest-free option.
A new boiler is a big outlay, but if your tenants are living in a property with one that is more than ten years old, you should be thinking of a new one: boilers aren’t made to last more than a decade.
In fact, 1.4 million boilers were changed in the UK last year alone. This is no less than 10% of the country’s boiler stock.
In addition to a new boiler, the recession-busting easy payment plan can be used to finance a full heating system and re-wiring.

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NATIONAL GUIDANCE ON FIRE SAFETY IN FLATS — FINALLY

For the first time ever, UK landlords have national guidance on fire safety in blocks of flats.

The free document, entitled Fire Safety in Purpose Built Blocks of Flats and downloadable from www.local.gov.uk/fire-safety-guidance, was developed by eight organisations including the Association of Residential Managing Agents (ARMA) and published by the Local Government Group.

The trigger for the publication was worried and sometimes confused landlords who, largely under the auspices of ARMA, have long requested guidance on preventing fires from happening in their properties and protecting residents when they do. Until now, there have been a wide variety of fire risk assessments in operation with excessive action been taken in some blocks — and none at all in others.

The 192 pages give guidance on topics such as ’stay put’ policies, alarm systems, requirements of a fire risk assessment and the law relating to fire safety in communal blocks. In addition, the document provides many case studies that focus on common issues found in flats with suggested fire safety solutions.

For ARMA’s chairman Peter Dening the importance of the guidance cannot be overstated. “We have pushed long and hard for some national guidance and we hope this document finally provides specific and practical advice. As an indication of the significance and demand for this guidance in the leasehold sector, ARMA devised a training course in anticipation of its publication – it sold out within days.”

It is a legal requirement to carry out fire risk assessments and establish a fire policy in communal areas of blocks of flats, and the responsibility falls to whoever has ultimate control of the management of the building: typically, the landlord, freeholder or residents management company.

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CALLING ALL LETTING AGENTS

Are you sure the properties you manage are safe and on the right side of the law? Are you up to date on the latest gas and electrical safety legislation? Are you giving your landlord clients and their tenants the best possible protection?

Since 1996, gas-elec has been providing agents across Britain with a one-stop-shop solution to mandatory gas and electrical inspections. In one visit, a single multi-skilled engineer carries out two inspections and issues one report at the end from an online bespoke system.

In addition, we offer sophisticated service and home maintenance plans for rented properties, whether managed or not, comprising products such as: landlord protection plan, which includes a boiler service and gas and electrical equipment safety inspections for around £3 a week; carbon monoxide safety reports; a property services protection plan; remedial work such as a boiler replacement or kitchen wiring; energy performance certificates; highly competitive landlord and homeowner insurance; solar panels; fire risk safety assessment; a 24/7 emergency call-out service; a handyman service for landlords; online certificates; annual reminders of properties’ gas and electrical inspection due dates; and probably the UK’s best boiler breakdown cover – for 40p a day.

In short, we know exactly how much work is involved in the professional management of a property’s services: join forces with us, and you’ll feel the pressure melt away.

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UPDATE TO ELECTRICAL WIRING REGULATIONS

The UK standard for low voltage electrical installations is about to change – for the better.
The amended BS 7671 comes into force on 1 January 2012, and includes several changes to the regulations that werefirst drawn up 130 years ago.
Of these, the most dramatic is arguably the introduction of the Electrical Installation Condition Report. The new document replaces the existing Periodic Inspection Report and it is hoped that its simpler coding will make it easier for customers to understand test reports and, if necessary, upon them. The current report was effectively designed with solely electricians in mind.
The new codes are:
C1: danger present and immediate remedial action required.
C2: potentially dangerous and urgent remedial action required.
C3: improvement required.
In short, a C1 or C2 recording means an installation is unsatisfactory and doesn’t comply with BS 7671.
Other changes to the regulations include the protection of cables concealed in walls, operating or maintenance gangways and restricted areas such as switchgear rooms.

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Calling all DIY experts

Are you a DIY-enthusiast? Can you do clever things like dismantle a cupboard in preparation for pipework?

If the answer to those questions is ‘yes’, you could join us as a g-fix franchisee and, in time, earn an income of £55,000. And, best of all, be your own boss while doing so.

And there has never been a better time to join gas-elec, the UK’s first combined safety inspection company which celebrates its 15th birthday this month — and year-on- year growth for those 15 years.

First, because 90% of franchises are profitable – only 4% of non-franchise businesses are around after ten years.

And second, because even among franchisors, gas-elec is a particularly safe bet. Private residential lettings, our core market, is growing at a phenomenal rate: already 14% of the housing market it is estimated that by 2026, rented properties, including social housing, will account for 50% of British homes.

Which means, in turn, that some ten million properties across the country will require annual safety inspections and people like you to help gas-elec’s engineers carry them out, working as a team to ensure that people’s homes are safe and well maintained. And as you build up your client base, you can recommend your gas-elec colleagues who will, of course, also be recommending you. Together you will provide our customers an all-round service.

Although you’ll need to be a competent handyman before joining us, we will spend two weeks training you in electrical safety awareness, customer service, health and safety and our bespoke job booking system.

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Shave 25% off your gas bills

Here’s a shocking fact from Age UK: some 200 people will die every day this month because they can’t afford to heat their homes.

But there is one cheap and simple way to tackle cold housing and keep the spiralling costs of energy at bay: a small gas-elec device called g-save.

It won Good Housekeeping’s green living award in 2009, and can shave up to 25% off gas bills.

The g-save is a small device that wires into your central heating (must be a fully pumped heating system) to optimise the amount of fuel the boiler uses. Often there’s a time lag between the thermostat signalling the need for heat and the system registering the temperature has been reached, resulting in overheating and wasted energy.

It has two timers, usually connected to the room thermostat and hot water cylinder thermostat. They monitor the heat already circulating in the system to ensure the boiler fires only when necessary.

Price: £99 (incl VAT and p+p) unfitted.

For more information, visit www.gas-elec.co.uk or call 0800 587 9999

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Boiler engineers who don’t pass the test

How do you know if the boiler service you’ve paid for has been carried out properly?

In a recent investigation, consumer group Which? revealed that boiler engineers across the country do not always carry out a proper service — with some recommending unnecessary and costly repairs and others failing to make even the basic inspections.

Unfortunately, the investigation’s findings haven’t come as a surprise to gas-elec. Just the other week one of our engineers had a call out for a broken Alpha boiler. The customer was an elderly lady living on her own, and she told our man that an engineer had wanted to charge her hundreds of pounds to change her defunct printed circuit board. Prior to that, two other engineers had recommended she change her boiler altogether.

The actual problem? A worn out micro-switch which simply needed to be turned to 180 degrees for the boiler to work. Since that visit – which cost the lady just £45 — the gas-elec engineer has returned for a gas check and found everything working perfectly.

Do you have any dodgy engineer horror stories? If so, please contact the editor at: karen.glaser@gas-elec.co.uk

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